Warranty
PREGRA LIMITED WARRANTY
PREGRA extends the following limited warranty on the PREGRA synthetic turf fabricated product (turf product only) to the original purchaser of the Turf Product only, subject to the conditions below. This limited warranty is effective for a period of eight years. The Turf Product will perform as specified when the sand fill system is applied and maintained correctly as specified in PREGRA written instructions regarding installation.
PREGRA further warrants the Turf Product fiber for four to eight years (see below) against (a) color fade in excess of 15 percent scale from the original color and (b) decreases in pile height in the finished Turf Product in excess of 50 percent from the original height. Color fading can be determined by examining the bottom portion of the fiber in relation to the top of the fiber. Since the bottom portion of the fiber is protected from the sun, a noticeable difference in color from top to bottom will be evident should the fiber fade. If the color of the Turf Product fiber in the finished Turf Product fades more than 15 percent or the pile height of the Turf Product fiber in the finished Turf Product decreases more than 50% due to ultraviolet radiation degradation within the stated time period, PREGRA will replace the affected portion of the finished Turf Product with new Turf Product of equal quality on a prorated basis. This prorated schedule will be as follows:
0 to 4 years with self installation
0 to 8 years with PREGRA certified installation
The remedy of repair or replacement set forth herein shall be the only remedy. PREGRA warrants only the construction of the fabricated surface fiber system of the Turf Product and since PREGRA does not perform installations, we are not responsible for any installation failures. PREGRA’S obligations under this warranty are restricted to the replacement of the affected areas covered herein.
PREGRA shall have no other obligation or liability in any matter or thing, including without limitation, damages for personal injury or other damages of any type or kind. Failures resulting from the causes other than ultraviolet degradation of the face fiber yarn, such as excessive heat, improper installation, removal or reduction of the sand fill system level, chemical attack from adhesives, backing materials, cleaning agents, or any related causes are not covered by this warranty. Effects due to changes in texture resulting from application of sand, entrapped dirt, normal matting, and compression are expressly excluded from this warranty, as are any and all installation on stairs or angular sections where the sand fill system cannot be sustained, thereby exposing the entire length of the fiber to ultraviolet degradation.
PREGRA makes no warranty of final application usage other than those stated herein or by specific written agreement, and any warranties, expressed or implied, except the warranty expressly stated above, are excluded. THE FOREGOING IS IN LIEU OF ALL OTHER WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PREGRA SHALL NOT, IN ANY EVENT, BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE, GOODWILL OR OTHER ECONOMIC LOSS, EVEN IF PREGRA HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Product Registration: This synthetic turf limited warranty is made effective between PREGRA and the end user at the time of purchase and is non-transferable. Please note product registration does not validate warranty. In case of warranty claim, original receipt and product is required. For extended warranty, receipt from a Pregra Certified Installer is also required.
